Toledo Talk

Clock repair

I have a Revere West Minster chime clock (mantel clock)that my wife keeps as a reminder of her grandparents. It works, still chimes, but the time is off. There is a decal that says, "Osterman & Levey Jewelers Summit at Adams Toledo, Ohio", but they are no longer there. Osterman Jewelers have 3 stores in the area, but none do clock repairs.

I took it to one repair place and apparently after sitting for 9 days, I called them to find out what was going on. They informed me that parts were no longer being made. I told them that I already knew that, but what did they find was wrong. Again, all they could tell me was that parts were no longer being made. I tried to explain that if they knew what was wrong or what part was needed, I would not only pay them for their time, but I would try and find the part. While parts are no longer being made, there are several places that sell "broken" clocks for the parts. Needless to say, this place apparently did not want my business of any kind.

Does anyone know of a local place that might repair such a clock, or at least diagnose it? There are a couple of places I found on the internet that repair them, but before I pack up and ship out my wife's "baby" I'd prefer to stay somewhat local.

Thanks for any help.

created by hockeyfan on Dec 19, 2013 at 12:57:16 pm     Business     Comments: 19

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I am not sure if they are still around but i used them a couple of years ago when a clock shop in Downtown Perrysburg couldn't fix an antique clock of mine. (The Perrysburg place has closed since then)

Casey's Watch and Clock Shop

(419) 382-79313660 Rugby Dr, Toledo, OH 43614-4425

posted by Molsonator on Dec 19, 2013 at 01:01:44 pm     #  

thanks Molson, I called and the number is disconnected. Guess they are gone too.

posted by hockeyfan on Dec 19, 2013 at 01:18:59 pm     #  

I'm checking with my cousin via email. He has restored and maintained antique clocks. He visits Toledo and usually stops by clock repair places in the area. He has 100s of antique clocks. I'm waiting for an email response

posted by paulhem on Dec 19, 2013 at 01:27:33 pm     #  

Have a Weems & Plath ships bell clock that gave up after about 15yrs this last year. Company is in Annapolis and would fix it for apprx $150 so I sure would like a local alternative. Company says they are the only ones with parts for it. Might be the case. Any help would appreciate it.

posted by Mariner on Dec 19, 2013 at 01:37:44 pm     #  

From my clock-fixing cousin in San Antonio:

This sounds like a simple fix. If the 1/4 hour chime is correct in that it does the 4,8 12 and 16 and only the time and hour strike is off then it is a simple fix. If the clock strikes 16 times for the hour on the hour and then the hour strike is off,such as the clock says 5 and strikes 3 then move the hour hand to 3. Let me know what it is doing and we can usually fix it on the phone,Bill

posted by paulhem on Dec 19, 2013 at 01:45:32 pm     #  

Fulkerson Jewelers 419-472-4421

posted by hunkytownsausage on Dec 19, 2013 at 01:52:38 pm     #  

Reason my cousin is into clocks is that it is in our blood.

Look for "The Clock returns"

http://news.google.com/newspapers?nid=1350&dat=19860624&id=hDFPAAAAIBAJ&sjid=6AIEAAAAIBAJ&pg=4040,4742221

posted by paulhem on Dec 19, 2013 at 01:54:08 pm     #  

I remembered driving past this place…"Joseph Wise Fine Clocks":http://consumer.discoverohio.com/searchdetails.aspx?detail=55645 in Fremont.

posted by WordsRUs on Dec 19, 2013 at 02:07:25 pm     #  

There's also Mitchell's Clock Shop in Sylvania.
419-882-8727

posted by hunkytownsausage on Dec 19, 2013 at 02:37:34 pm     #  

John Mitchell - Mitchell's Clock Shop in Sylvania. 517 N. Main. 419-882-8727. Expect your clock to be gone for a while (at John's shop) but he knows WTF he is doing/talking about.

I have an old GE Westminster chime mantel clock that my father purchased for my grandparents in 1939. 10 or so years ago, the motor gave up the ghost. Took it to Fulkerson's who fiddle farted around for two weeks then finally told me the only option was to switch it over to a battery operated quartz clock with no more chime because the motor was no longer available. No thanks.

Took it John. Told him the motor gave out. John knew the motor had just recently ceased being manufactured by GE. He also knew of a manufacturer that made a similar motor that would do the trick. He had the clock for about three months (see above - John works rather slowly) but it has run and chimed flawlessly since the day I brought it back home. I also had John to my home to repair my Grandfather clock. He did what Casey's couldn't do.

If you have the time, engage John in conversation and you'll immediately discover that his outward appearance belies the fact that he is an extremely intelligent and articulate individual - who just happens to look like a real life Santa Claus.

posted by Foodie on Dec 19, 2013 at 02:38:01 pm     #  

Foodie, I am with you on Fulkerson's. I have a Harold Miller chiming wall clock. The sound was going, and then the time stopped. It's battery operated, so I put in new Energizer batteries. The time started, but not the chiming, nor the pendulum. Took it to Fulkerson's and they wanted $165. So I e/m Harold Miller Co. direct and they told me to try Duracell batteries. Problem fixed!

posted by llz on Dec 19, 2013 at 02:55:08 pm     #  

hunkytownsausage posted at 12:52:38 PM on Dec 19, 2013:

Fulkerson Jewelers 419-472-4421

Ironically, Fulkersons is the place I was talking about in my original post. From their website, they really seemed to be a great place. In person, they stunk. I wouldn't recommend them to anyone.

I will look into "santa claus" in Sylvania.

I did find a place in Florida that specializes in these types of clocks. The 3 month waiting list for Sylvania doesn't seem that bad. This place in Florida has you contact them to be put on a waiting list. When your number gets close, they contact you for a deposit and to ship the clock in. They do everything. Rebuild, adjust, refinish the cabinet, everything. They make their own parts and even rebuild the motors. $320 is a basic estimate. Not bad considering the work they do. That would be my last resort. I plugged it in today and it just stops working after about 10 minutes. I'm assuming it's the motor inside since you can hear it, then it goes quiet and stops.

Thanks everyone for the information. I'm going to start trying the names everyone provided on here. Really, thanks again. The information is much more than I found on the internet after searching for a while.

posted by hockeyfan on Dec 19, 2013 at 05:53:45 pm     #  

Hmmm, I took a watch to Fulkerson's not that long ago to get an estimate on a repair. I found it at the thrift store and wasn't running. They figured it would cost around $200 to get it moving again (it is a Tissot Automatic). Maybe I should be getting a second opinion.

posted by Ace_Face on Dec 19, 2013 at 06:28:39 pm     #  

Ace_Face posted at 05:28:39 PM on Dec 19, 2013:

Hmmm, I took a watch to Fulkerson's not that long ago to get an estimate on a repair. I found it at the thrift store and wasn't running. They figured it would cost around $200 to get it moving again (it is a Tissot Automatic). Maybe I should be getting a second opinion.

How old is the watch? $200 isn't an outta this world price if there's enough wrong with it. Parts for older watches are getting harder to find, thus cost more, which could come into play. That's not to say you shouldn't get a second opinion though. Just be wary of a $40 repair estimate.

posted by hunkytownsausage on Dec 19, 2013 at 08:07:29 pm     #  

HF, I had this weird feeling you were going to say that. Regardless, go to Mitchell's, John is a great guy.

posted by hunkytownsausage on Dec 19, 2013 at 08:09:16 pm     #  

Had an old mantel (Seth Thomas) clock that belonged to my great grandfather, probably from the 40's - I broke it when I was around 10 years old in 1969 and it took my great grandfather 6 months to get it fixed in Temperance MI back then and a lot of leave the clock alone speeches, it ran for him and my grandparents and me till about 1998 and then Mitchell fixed it. He said it was not worth money wise fixing it, but I wanted it and he fixed it, it took months. Also put new bellows in a cuckoo clock from my grandmother she bought in 1972. The mantel clock has run for one family member or another since the late 40's, except the repair time in 69 and 98. I found another one just like the Seth Thomas on e-bay and bought it several years ago for parts, just in case.

posted by Nyse on Dec 19, 2013 at 08:57:02 pm     #  

hunkytownsausage posted at 07:09:16 PM on Dec 19, 2013:

HF, I had this weird feeling you were going to say that. Regardless, go to Mitchell's, John is a great guy.

Yup. Fulkerson's was also my guess from the original post.

posted by Foodie on Dec 19, 2013 at 11:15:52 pm     #  

In full disclosure, I should have mentioned that John Mitchell is an old friend of mine. A friendship that began with a business relationship. That said, I stand by my post praising his work. John is the real deal. But you do need to be patient about the time he will have your clock - know that going in.

posted by Foodie on Dec 19, 2013 at 11:22:26 pm     #  

I have no problem having patience with someone who does good work.

posted by hockeyfan on Dec 19, 2013 at 11:59:38 pm     #