Article source for : Wikis at Work
From http://elearningtech.blogspot.com :
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Found via "Big Dog Little Dog":http://bdld.blogspot.com/index.html - "It's information collaboration":http://www.newsday.com/business/ny-bzkit185097743feb18,0,6205034.column?coll=ny-business-columnists - discusses the use of Wikis within organizations. Some of the points it makes:
* Gartner predicts that by 2009 half of companies worldwide will be using wikis
* Examples of use
** Acronyms and industry terminology, best sales practices, case studies, client information, meeting minutes.
** As a human resources site, in some cases replacing the company intranet, providing data on benefits, policies, new-employee orientation material.
** As a social-networking site where, through personal pages, employees can learn about their colleagues - what schools, previous employers, and professional and outside interests they share.
Certainly, I've been finding that Wikis are a really great replacement for stuff that we've previously done as web pages or using Robo Info/Help. Just makes updates that much easier. The natural extension is to then allow SMEs or Learners/Workers to make updates.
He also pointed at - "Most Business Tech Pros Wary About Web 2.0 Tools In Business":http://www.informationweek.com/news/showArticle.jhtml?articleID=197008457&pgno=1&queryText= - some interesting items:
* Motorola has 3,900 active blogs, 3,300 separate wikis, 3,600 "project workspaces"
* More than half of companies don't use blogs at all, and 41% don't use wikis, our research finds. More than 20% make these tools available, but they're not widely used.
* Procter & Gamble is running an internal marketing campaign with the tagline "connect, converse, accelerate" as it rolls out real-time communications, a collaborative content portal, and desktop search.
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March 12, 2007 Socialtext posting titled "BusinessWeek CEO Guide spotlights wikis & Socialtext customers":http://www.socialtext.com/ceo-guide-wikis.
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March 8, 2007 Socialtext posting titled "Wikis at Work (or Life After Wikipedia) ":http://www.socialtext.com/node/176
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*5 Simple Tips*
* Assign responsibility for workstreams, and as a result, pages
* Use comments to add your thoughts without crowding out the person stewarding the task
* Rely on abundance, use talk pages for lengthy discussion, then re-factor the discussion into a joint page
* Pair live on IM or a screen-share, alternate note-taking
* Have a meeting, take notes, post the output
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tag=wiki
tag=technology
